SHOPPICAL

Shipping Policy

Last updated: May 2025

Thank you for shopping with Shoppical! We are committed to delivering your orders safely, quickly, and at the best value. Please read our shipping policy carefully before placing your order.

1. Shipping Coverage

We deliver all across India — from metro cities to remote areas.

•        All 28 states and 8 union territories

•        Including Tier 1, Tier 2, and Tier 3 cities

•        Remote and rural pin codes covered through our logistics partners

2. Processing Time

Orders are processed within 1–2 business days after payment confirmation.

•        Orders placed before 5:00 PM IST are processed the same day

•        Orders placed after 5:00 PM IST or on public holidays are processed the next business day

•        You will receive an order confirmation email/SMS once your order is placed

•        A shipping confirmation with tracking details will be sent once your order is dispatched

3. Estimated Delivery Time

Delivery times vary by location:

•        Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Pune, Kolkata): 3–5 business days

•        Tier 2 & Tier 3 cities: 5–7 business days

•        Remote and rural areas: 7–10 business days

Note: Delivery times are estimates and may vary due to factors like festive seasons, natural calamities, or courier delays beyond our control.

4. Shipping Charges

•        FREE shipping on all orders, all across India — no minimum order value

•        No hidden charges — the price you see at checkout is the final price

•        Applies to both prepaid and Cash on Delivery orders

5. Cash on Delivery (COD)

Yes, we offer FREE Cash on Delivery on all products, all across India.

•        COD is available on every product in our store — no exceptions

•        No COD handling fee — completely free

•        Please keep the exact amount ready at the time of delivery

•        COD orders must be accepted on the first delivery attempt. Re-delivery charges may apply if the order is not accepted

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS.

•        Track your order anytime on our website or through the courier partner's website

•        Tracking updates may take up to 24 hours to reflect after dispatch

•        For any tracking issues, contact us at support@shoppical.com

7. Delayed or Lost Shipments

In the rare event your order is delayed beyond the estimated delivery window:

•        Contact us at support@shoppical.com with your order number

•        We will investigate with our courier partner within 48 hours

•        If the shipment is confirmed lost, we will reship your order or issue a full refund — your choice

8. Incorrect Address or Failed Delivery

•        Please ensure your shipping address is complete and accurate at the time of placing your order

•        Shoppical is not responsible for delays or non-delivery due to incorrect address provided by the customer

•        If a delivery attempt fails twice, the package may be returned to us. Re-shipping charges will apply

•        To update your address, contact us within 12 hours of placing your order

9. Damaged Shipments

If your order arrives damaged:

•        Do not accept the package if it is visibly tampered with or damaged at the time of delivery

•        Take clear photographs of the damaged packaging and product immediately

•        Contact us within 48 hours of delivery at support@shoppical.com with photos and your order number

•        We will arrange a replacement or full refund after verification

10. Contact Us

For any shipping-related queries, we are here to help:

•        Email: support@shoppical.com

•        Response time: Within 24 business hours

•        Business hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

Shoppical — Smart Shopping. Better Life.